Ask questions that produce verifiable answers
The best questions are specific enough to reveal what the seller knows, what evidence exists, and what still needs inspection. Avoid questions that can be answered with a simple “yes” or “no problem.”
Ownership and reason for sale
- How long have you owned the vehicle?
- Are you the registered owner or authorised to sell it?
- Why are you selling it now?
- How has the vehicle mainly been used?
- How many keys and ownership documents are available?
Condition, faults, and damage
- Are any warning lights currently illuminated?
- What mechanical or electrical faults are known?
- Does the vehicle leak, overheat, smoke, vibrate, or make unusual noises?
- Has it been involved in an accident or received structural repairs?
- Which body panels have been painted or replaced?
- What would you repair next if you kept the vehicle?
Maintenance and records
- When was the last service completed and what was done?
- Are invoices available, not only stamps or verbal claims?
- When were the tyres, brakes, battery, belts, fluids, or major scheduled items replaced?
- Has the vehicle required repeated repairs for the same symptom?
- Is any maintenance currently overdue?
Weak answer
“Serviced recently.”No date, mileage, invoice, or work description.
Useful answer
“Serviced at 82,400 km on 14 May.”The seller lists the completed work and provides the invoice.
Documents, finance, and inspection
- Can you provide the identification number before the viewing?
- Is there outstanding finance, a lien, or another interest?
- Are registration, title, inspection, or roadworthiness documents current?
- May I arrange an independent pre-purchase inspection?
- Will you confirm your answers in the purchase agreement?
How to evaluate the response
Look for clear, consistent answers rather than perfection. A genuine seller may not know every detail, but should normally be willing to clarify important claims and provide available evidence.
Check a real listing before you contact the seller
ScanBeforeBuy reviews the wording for hidden risks, missing information, possible future cost areas, seller questions, and negotiation points.
Scan a used-car listingFrequently asked questions
Should I ask used-car questions by message or phone?
Written messages create a useful record and make it easier to compare answers with the listing, documents, and inspection. A phone call can still be helpful for follow-up.
What question reveals the most about a used car?
Asking what the seller would repair next if they kept the vehicle often produces more useful information than asking whether the car has any problems.
What if the seller says they do not know the service history?
Treat the history as unverified. Price and inspect the vehicle as though missing maintenance may need to be completed.
Should a seller allow an independent inspection?
A reasonable seller will often allow one, subject to practical arrangements. Refusal increases uncertainty and should affect your decision.
Related used-car guides
This page provides general buyer information and is not legal, financial, mechanical, or jurisdiction-specific advice. Vehicle laws, transfer requirements, and consumer protections vary by location. Verify local rules and arrange appropriate professional checks before purchasing.